About Us — Zarzain

Built for Finnish Weather

Zarzain started with a simple frustration: most shoes aren't actually made for the country we live in. Finland's climate doesn't do "mild" — it swings from slush and sleet to deep freeze to sudden thaw, often in the same week. So we set out to build a shoe brand around that reality instead of around it.

Every pair we sell is chosen and designed with Finnish conditions in mind — grip that holds on ice, materials that shrug off wet snow, and warmth that doesn't quit halfway through winter. We're not trying to be everything to everyone. We do shoes, and we do them for the weather you'll actually wear them in.

Our Mission

To make footwear that works as hard as the Finnish climate demands — without customers having to compromise on comfort, durability, or style to get it.

Our Vision

To become the shoe brand Finnish customers reach for by default when the seasons change, known as much for how we treat our customers as for how our shoes perform underfoot.

What We Stand For

Quality first. We'd rather sell fewer pairs of shoes that hold up through a real Finnish winter than a lot of pairs that don't.

Fast shipping. Once you've ordered, you shouldn't be left waiting around wondering where your package is — we process and ship quickly, every time.

Customer satisfaction, above everything. If something's not right with your order, our priority is making it right — not making it complicated.

Who's Behind Zarzain

Zarzain is a brand operated by Masud Trading, a registered company based in Joensuu, Finland — so when we say we build shoes for Finnish weather, it's because we live in it too.

• Legal Entity: Masud Trading
• Business ID: 3417453-5
• Business Address: Peltolankatu 5 D 65, 80220 Joensuu, Finland
• Warehouse & Return Address: Kauppakatu 28, 80100 Joensuu, Finland

Get in Touch

Questions before or after ordering? We're easy to reach:

• Email: info@zarzain.com
• Phone: +358 44 961 9793
• Customer Support Hours: Monday–Friday, 9:00 AM–5:00 PM (EET)

For details on returns, delivery, and how we handle your data, see our Refund & Return Policy, Shipping Policy, and Privacy Policy.